Loggia May 2025: Discover the latest features

Payments via PMS & Payment Links

Loggia simplifies and optimizes payment management by offering 3 flexible options that cover every stage of the transaction.

1. Payment links – Instant and secure payments with one click
Create personalized offers directly from loggia and send them to your guests via email. Each offer includes a payment link, allowing the guest to complete the transaction instantly in the bank's secure environment. This ensures booking confirmation directly in the PMS without extra steps.

Key Benefits:

• Time-saving
• Automated booking confirmation
• Secure transactions
• Flexibility in using payment links

2. Card charges directly from the PMS

With Loggia, you can charge cards directly that were entered via your booking engine or OTA channels (Airbnb, Booking.com, Expedia, etc.). Charges from the booking engine are free, while for OTA charges, activation of roompay connect is required.

Key Benefits:

• Faster transaction process
• Fewer errors
• Secure storage and processing of cards
• Control and role-based charging permissions

3. Scheduled Batch Charges

Charge multiple guest cards at once with a single click, without processing each reservation individually.

Key Benefits:

• Automated charging date
• Saves time
• Reduces errors and missed payments
• Centralized transaction management

On the books: Real-time booking & revenue stats

The "On the Books" dashboard gives you a real-time overview of your property's performance. From one interface, you can view how your key stats evolve up to a reference date you set, making it easy to compare this year with previous years or specific periods.

Monitor at a glance:

• Revenue comparisons
• Average Daily Rate (ADR)
• Number of bookings and nights
• Cancellations
• Year-on-year performance changes (STLY & LY)

Key Benefits:

• Data-driven strategy – make fast decisions on pricing and offers
• Trend analysis – track demand increases and decreases in real time
• Property-level performance evaluation – see what works best

Perfect for managers and property owners who need a complete view of the year at any time.

Hold Bookings – Secure & flexible temporary reservations

The "Hold" feature allows you to temporarily block availability for specific dates without confirming a reservation. Set an expiration date and time for the hold, and once it passes, the booking turns into an offer and availability automatically reopens — no manual work needed.

When to use:

• The guest needs time to confirm
• Payment is pending
• Booking made offline (phone, email)
• Group or corporate reservations

Key Benefits:

• Flexibility for guests without pressure
• Prevent overbookings during high demand
• Protect availability without affecting your calendar
• Auto-expiration with no need for follow-up
• Clear handling of offline/preliminary bookings

Perfect for professionals who want full availability control while maintaining seamless operations and guest experience.

Parked Rooms – Smart off-plan booking management

With parked rooms, you can move reservations off your availability without affecting your actual calendar. This "virtual" room acts as a temporary space to store bookings.

When to use:

• Reservations under review or pending
• Changes in room type or temporary reassignment
• Internal steps before the final assignment

Key Benefits:

• Maintain reservation data without deletion
• Internal clarity without disrupting availability
• Avoid overbookings or mistakes during reorganizations
• Maximum flexibility for complex workflows

Ideal for teams needing precision, flexibility, and better internal organization.

Actions – Automated, personalized guest communication

The "Actions" tool brings all guest communication stages into one place—fully automated and tailored to your brand. Send the right message at the right time, effortlessly.

Features include:

• Multichannel communication (email, SMS)
• Custom messages per property or guest type
• Pre-check-in forms to collect guest data (passport, add-ons, etc.)
• Guest Area – a secure, personal digital space for managing bookings
• Real-time tracking of all actions and statuses

Key Benefits:

• Save time – no manual messaging needed
• Professional brand experience with white-labeled content
• Improved guest satisfaction with timely info
• Accurate data collection before arrival
• Centralized view of all communications per booking or property

Perfect for teams with high booking volumes and those aiming to provide top-level guest experience from day one.

Join our webinar!

Want to learn more about loggia's new features?

Vasilis Iliakis, Head of Rentals & Product Owner at Loggia, will walk you through everything in two dedicated sessions on May 29th.

Choose the time that suits you and register below:
Thursday, May 29, 2025 — 11:00 or 18:00 (Europe/Athens)

Register now

Pro Tip

“By checking the On the Books report weekly and setting the reference date to today, you can detect performance gaps early and have the time to refine your strategy, whether that means adjusting your pricing or promoting specific properties more effectively.”.

Vasilis Iliakis
Head of Rentals & Product Owner | Loggia